Shipping and Delivery Policy

Thank you for shopping with Fezilo. This Shipping and Delivery Policy outlines the terms and conditions that apply to the shipping and delivery of our products.

Processing Time

Orders are typically processed and shipped within 1 day from the date of purchase. Please note that processing time may vary based on product availability and order volume.

Delivery Time

We usually take 2-5 working days, depending on your location. Metros 2-3 days and the Rest of India 3-5 days. However, you can track your package using a unique tracking link, which we will email/Whatsapp Notification you after your order is sent to our delivery partner.

Shipping Rates

We offer free shipping across India for all prepaid orders. For COD orders, an additional fee is applicable to “cash handling” by the carrier partner.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package.

Delivery Address

Please ensure that the delivery address provided is accurate and complete. We are not responsible for orders delivered to an incorrect address due to inaccurate information provided by the customer.

Delays and Issues

While we make every effort to ensure timely delivery, we are not responsible for delays caused by factors beyond our control, including but not limited to weather conditions, natural disasters, customs delays, or delivery carrier issues.